Wanted to share this cool story that I was lucky enough to be a part of at the FedEx call center here in Memphis. I met some really cool people and look forward to getting back soon. But for now: FedEx customer call center delivers answers on time, all the time.
Filed under public relations, repuatation management
I have over 10 years of experience in the field of public relations, specializing in media relations and social media.
I have extensive experience in executing reputation management programs through the use of media relations and social and digital media. I've worked in agency and corporate environments.
I'm fortunate to have worked for some of the world's most admired companies and have the opportunity to meet really smart, talented people, all while having a career I love.
I can be found online at mattceni.com and on Twitter at @mattceni.
This blog discusses topics in public relations, social media and reputation management.
